Survey – satisfaction with Councils’ performance (February 2015)

Below are the results of our survey asking people about their satisfaction with Councils’ performance in managing Gladesville. The survey ran from 1st February to 22nd February 2015.


140 responses have been analysed and presented below.

Key observations

83% of respondents rated the Council’s performance in managing Gladesville as being either “poor” or “below expectations”, dragged down largely by performance in the management of Planning and Development, with 88% of respondents rating their Council’s performance in that area as being either “poor” or “below expectations” (Q3).

89% of respondents believe Gladesville does not benefit from being managed by 2 separate Councils (Q4).

90% of respondents believe there is inadequate coordination between Ryde and Hunters Hill Councils in the management of Gladesville (Q5).

Although 51% of respondents were aware of Fit for the Future, 92% believe there has been inadequate public consultation from their Council (Q6 and Q7).

83% of respondents are against (“against” or “strongly against”) a model of managing Gladesville in the current arrangement. 71% of respondents are in favour (“in favour” or “strongly in favour”) of Fit for the Future ‘in principle’ (Q8)

Respondents ranged in their connection to Gladesville (Q1), the Council with which they most identify (Q2) and ages (Q9).

General Comments and Feedback (Q10) were received and are being filtered to remove a number of accusations and comments which are likely to cause offence or harm to individuals. Although this survey was intended to give members of the community of Gladesville a voice, we must ensure that we are fair to people’s reputations. These comments will be provided when we can do so.

Validity of responses

148 responses were received from 122 different IP addresses (basically a location on the internet). 8 responses were excluded because an excessive number of responses were received from 2 IP addresses. A maximum of 2 responses were permitted from any one IP address, allowing for up to 2 family members to complete the survey.